CESC LTD. Vs CHIEF POST MASTER GENERAL .
Bench: R.M. LODHA,SUDHANSU JYOTI MUKHOPADHAYA
Case number: C.A. No.-002606-002606 / 2006
Diary number: 5398 / 2004
Advocates: KHAITAN & CO. Vs
V. K. VERMA
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REPORTABLE
IN THE SUPREME COURT OF INDIA CIVIL APPELLATE JURISDICTION
CIVIL APPEAL NO. 2606 OF 2006
CESC LTD. …. APPELLANT
Versus
CHIEF POST MASTER GENERAL & ORS. .… RESPONDENTS
WITH
CIVIL APPEAL NO. 2607 OF 2006
CESC LTD. …. APPELLANT
Versus
CHIEF POST MASTER GENERAL & ORS. .… RESPONDENTS
J U D G M E N T
SUDHANSU JYOTI MUKHOPADHAYA, J.
These appeals have been preferred by the appellant-
CESC Limited (hereinafter referred to as the “Company”)
against the common order and judgment dated 20.1.2004
whereby the Division Bench of the Calcutta High Court allowed
the appeal preferred by the first respondent- the Chief Post
Master General, West Bengal Circle and others (hereinafter
referred to as the “Postal Authority”) and dismissed the appeal
preferred by the Company.
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2. The order impugned before the Division Bench was
passed in the Writ Petition No. 2282 of 1999 preferred by the
Company against a demand notice dated 10.9.1999 issued by
Postal Authority asking the Company to deposit a sum of
Rs.1,83,89,410/-. The learned Single Judge by order dated
7.11.2000 had allowed the writ petition and held that the
demand notice dated 10.9.1999 is contrary to Section 11(2) of
the Indian Post Office Act, 1898 (hereinafter referred to as “the
Act”) and remitted the matter with a direction to the Postal
Authority to consider the representation of the Company after
giving it a hearing and with a further direction that, till the
matter is decided, the entire deposit of Rs.50 lacs as was
made by the Company in terms of the interim direction be kept
with the Postal Authority. In case, it was decided that the
amount was not payable by the Company, the Postal Authority
would refund the same, but in the event it is found that the
amount was due and payable by the Company, the Postal
Authority shall adjust the same against the dues.
3. Against the said order, an appeal was preferred by the
Company as the learned Single Judge allowed the Postal
Authority to retain the amount of Rs. 50 lakhs deposited by the
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Company in terms of the interim order while another was
preferred by the Postal Authority against the said order of the
learned Single Judge since the notice of demand was quashed
and the learned Single Judge held that the Postal Authority had
no power to demand such amount.
4. The case of the appellant is that it is a ‘company’
incorporated under the provisions of the Companies Act and is
conducting the business of supplying electricity. The Company
has about 26 lakh of registered consumers which is increasing
continuously. The consumption bills are sent by the Company
to its consumers, every month through the Post Office. For the
purpose of sending monthly consumption bills by post, a
specific area has been allotted to the Post Office in the South-
west Regional Office of the Company at Taratola for carrying
out the necessary operations, commonly known as the
“Taratola Sorting Office” of the Postal Department. This
practice is being followed by the company for a considerable
period of time. The Officials of the Postal Department are
posted at the said Taratola Sorting Office and a sub-office has
been set up in a space provided by the appellant company
exclusively for the purpose of receiving ‘franked’ monthly
electricity consumption bills as is made by the officials posted
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there. The appellant company had installed the requisite
‘franking machines’ for this purpose which are operated by the
appellant company’s staff.
5. The dispute relates to the period between 1.6.1997 to
29.10.1998, during which, the monthly consumption bills, upon
being folded, were marked with the requisite postal stamp of
Rs.1/- per bill using franking machines. The monthly
consumption bills thus franked, were made over to the counter
of the Postal Department located in the said premises. Upon
being satisfied with the franking marks and the value thereof,
the Postal Officials accepted and took the postal articles,
namely, the monthly consumption bills for being dispatched to
the addressee consumers. Till then there were no disputes that
the appellant had ever breached the franking conditions as
enshrined under the license. The monthly consumption bills are
printed on a sheet of paper which are then merely folded for
convenience. The consumption bills are not sealed at either
end and when posted, are not enclosed in any envelop or
wrapper. The consumption bills are also not stitched or stapled
anywhere. Under the prescribed postal tariff as prevailing with
effect from June 1, 1997, a charge of Rs.1/- per letter was
prescribed for ‘letter cards’ under ‘Serial No. 3’ and for ‘Book’,
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‘Pattern’ and ‘Sample Packets’ under ‘Serial No. 5’ thereof. The
monthly consumption bills of the appellant company weighs
much less than 50 grams.
6. By letter dated 29.5.1997, the Director of Postal Service
informed the Company that as per revised postal tariff w.e.f 1st
June, 1997, charges for ‘Book’, ‘Pattern’ and ‘Sample packets’
for first 50 gms. or fraction thereof is Rs.1/-. For every
additional 50 gms. or fraction thereof in excess of 50 gms. is
Rs.2/-. Monthly consumption bill, if it is posted as ‘Book’,
‘Pattern’ and ‘Sample packets’ the revised postal tariff w.e.f.
1st June, 1997, as mentioned above will be applicable.
7. Accordingly, from June 1997 to October 29, 1998, the
appellant sent a total of 1,63,60,121 Bills, based on the
aforesaid communication dated 29.5.1997, treating the posts
as ‘book post’, affixing Rs.1/-, per postal articles. The posts
were cleared by the postal department without any objection
and were also delivered to the respective addressee
consumers.
8. All of a sudden on 29.10.1998, the appellant, by another
letter was informed that the letter dated 29th May, 1997 was
treated as cancelled by the Postal Authority with further
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intimation that the ‘Monthly Consumption Bill’ does not come
under the category of ‘book post’/ ‘book packets’ and that such
type of ‘bills’ could be posted by affixing postage stamps as
applicable to the ‘letter mail’ with immediate effect. The
appellant objected to the cancellation and requested the postal
authorities for a review of the decision and to restore the status
quo. However, in compliance with the aforementioned letter
the Company started posting the consumption bills affixing
Rs.3/- stamps under protest and without prejudice.
9. Suddenly the Vigilance Officer, Department of Post by
letter dated 18.6.1999 made additional claim for Rs.
1,83,89,410/- for the period from 1st June, 1997 to 29th October,
1998 during which a total of 1,69,60,121 bills were despatched
by the company affixing franking stamp of Rs.1/- per bill. Such
claim was made on the ground of postage rate from 1st June,
1997 was Rs.2/- per Book Post and from 30th August, 1998 the
rate was Rs.3/- per Book Post.
10. The Company replied on 30.10.98, that under Section 11,
the liability is not of the Company to pay but that of the
addressee consumers as the posts have already been delivered
by the Postal Authority without any objection and hence no
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such objection can be raised at this stage. It was informed that
neither was there any objection taken by the Postal Authority at
the time of entrustment of the posts nor at the time of delivery,
when they were actually delivered to the addressee. This
demand was raised long after the posts had been delivered to
the respective addressees and hence it requested to review the
decision.
11. Pursuant to the said letter the Postal Authority informed
the company by letter dated 26.7.1999 that the case was
reviewed by the appropriate authority and reiterated the
demand for Rs.1,83,89,410/- thereby rejected the prayer for
review as is evident from the said letter. The relevant portion
of which is quoted hereunder:
“The case was reviewed by the appropriate authority. Though the approval of the Department was given confirming the rates for sending electricity bills by Book Post as Rs.1/-, the same was given by mistake. The question remains that the electricity bills were posted at Book post rate i.e. @ Rs.1/- bill during the period from June 1997 to 29.8.1998 and @ Rs.3/- during the period from 30.8.1998 to 29.10.1998.
It is once again requested kindly to deposit the deficit amount of postage of Rs. 1,83,89,410/- in respect of posting of electric bills during the period from June 1997 to 29.10.98 at any Post Office and intimate the particulars of deposit to this office.
If the deficient amount of postage of Rs. 1,83,89,410/- is not deposited, the same
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will be treated as due to the Govt. of India from C.E.S.C. Limited.”
12. As the Postal Authority continued to make the demand,
the Company preferred the Writ Petition No. 2282 of 1999
mainly on the ground that the demand notice dated 10.9.1999
asking the appellant to deposit Rs.1,83,89,410/-, is contrary to
Section 11(2) of the Indian Postal Act, 1898. The learned
Single Judge by order dated 7.11.2000 allowed the writ petition
affirming that the demand notice is contrary to Section 11(2) of
the Indian Postal Act, 1898. The learned Single Judge found
that the pre-requisite of fastening liability on the sender of the
post under Section 11 is not permissible. Therefore, the
Company cannot be saddled with the responsibility to pay.
Furthermore, it was also found that the person issuing the
demand notice did not have the authority to issue such a
notice. However, the learned Single Judge of the Writ Court did
not order the refund of Rs. 50 lacs, which was deposited by the
Company pursuant to the interim order, and held that the said
refund would be subject to the decision of the respondent
authorities.
13. The Division Bench by the impugned judgment held that
the Postal Authority through the Post Master General, West
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Bengal Circle was completely empowered by Clause 11.5 (xv)
and 34 of the Post Office Guide read with Section 12 of the Act
to recover the outstanding sum remaining, due by the licensee
Company to the Postal Authority. At the same time the Post
Master General was also competent enough to direct the denial
of acceptance of postal articles from the Company, unless and
until the outstanding is paid and the finding of the learned
Single Judge to the contrary on that score is wrong and was
thereby set aside. The demand notice was upheld, but the
direction of the learned Single Judge, directing the authorities
to decide the representation of the Company by giving
personal hearing was upheld. The Division Bench upheld the
order passed by learned Single Judge, while directing the
continuance of deposit of the above sum of Rs.50 lacs as and
by way of an interim measure. Therefore, the Division Bench
refused to interfere with that part of the order of the learned
Single Judge.
14. The learned counsel appearing on behalf of the Company
submitted that the Company was guided by the Postal
Department for franking and their office staff were present at
the site of the Company where franking were made. The
manner of posting the bills was as per the instructions issued
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by the Postal Authorities. In this regard, there is no difference
between a ‘normal post’ and ‘franked’ one and the breach of
the franking license conditions was not even alleged.
15. It was also contended that liability under Section 11 is
only upon the addressee while the liability of the sender is
contingent on the pre-requisites which had not happened. The
demand was raised without adjudicating or ascertaining the
dues. This apart, the authority issuing the demand was not
competent to issue the same. It was further submitted that the
letter dated 18.6.1999 issued by the Vigilance Officer shows
that not only were the authorities making a demand from the
wrong person, the right person under Section 11 being the
addressee, but were also asking the Company to pay for the
“mistake” which was committed by them. Till that date, the
Postal Authority had not produced the so called notification
dated 27.8.1997. Therefore, the appellant was seriously
prejudiced by non-production of that document.
16. It was further contended that the postal charges for
despatch of the electricity bill is recovered by the sender along
with the electricity tariff, which could only be done while
preparing the bill. Since the Company had no means of
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recovering any amount and subsequently it cannot pass-on this
liability on the addressees, the claim of the postal authority
was denied. It was also contended that there is no provision
whatsoever for levying arrears on postal charges and without
complying with the terms and mandate of Section 12 of the
Act, the Vigilance Officer issued a demand notice for Rs.
1,83,89,410/- with a threat that unless the aforesaid amount is
deposited within 30 days, a direction would be given that all
postal services conveying articles, except the government
services despatched by the Company, be withheld. Therefore,
the demand was ex-facie illegal.
17. The learned counsel appearing on behalf of the Postal
Authority contended that the postal tariff was revised with
effect from 1.6.1997 and again from 1st August 1998. On
29.10.1998, the mistake committed by the department was
detected and, therefore, the Postal Authority immediately
cancelled their letter dated 29.5.1997 whereby the authorities
informed the Company that for the monthly consumption bills,
if posted as ‘book post’ and ‘sample packets’ the revised tariff
of Rs.1/- will be applicable.
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18. On 30.10.1998, the Company made a request to review
the decision and thereafter, the Postal Authority made their
demand on 18.6.1999 and a further demand was made on
18.8.1999 and finally on 10.9.1999, the threat of panel action
was also conveyed through the said letter. Attention was also
drawn to a letter dated 5.11.1998 wherein the Company
themselves agreed to bear the cost as may be required, on
demand. On 18.6.1999, the demand for deficit postage was
asked for, by the Postal Authority. On 26.7.1999 a demand for
deficit postage and a threat was made to recover the same as
Government duty followed by another demand dated
18.8.1999 and a threat of penal action under the Act. It was
contended that those letters are not under challenge and in the
writ petition, only the letter of demand dated 10.9.1999 has
been challenged and is the subject matter of the writ petition.
19. The learned counsel for the Postal Authority referred to
Rule 17 of the Indian Post Office Rules, 1933 which defines
“Book Packets”. While Rule 19 stipulates the articles which
cannot be posted as “book packets”. According to him, the
monthly consumption bills satisfied Rule 17 and are not
covered under Rule 19.
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20. Further according to the counsel for the Postal Authority,
‘the Post Office Guide’ is an administrative instruction issued to
fill up gaps if any, in the Indian Post Office Rules and therefore
it has a binding force. The Company having accepted the
classification, and by affixing the postal stamps of Rs.3/- per
bill by franking since 29.10.1998, cannot object to pay the
prescribed rate which was due since 1st June,1997.
21. We have heard the learned counsel for the parties and
have carefully perused the Indian Post Office Act, 1898 and the
Post Office Guide as relied by them.
22. The present dispute pertains to the period between
1.6.1997 and 29.10.1998, and as the Company has been
affixing the postal franking stamps as per the demanded rate
since 30.10.1998, there is no dispute regarding the
subsequent period.
23. The only question arising for consideration is whether the
respondents have the authority and power under the Indian
Post Office Act, 1898 or the Post Office Guide or any other
Rule/guidelines to demand the alleged deficit amount of
postage from the “sender” of the postal articles, after receiving
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the same from the “sender” without any objection to the deficit
amount and after delivering the postage articles to the
addressee without claiming any deficit amount from the
“addressee”.
24. Clause 11(10) (xv) of the Post Office Guide, relates to
recovery of an amount in the event of a breach of the
conditions of the license and reads as under:-
“11.Franking Machine.- A postal franking machine is a stamping machine intended to stamp impressions of dies of approved design on private and official postal articles in payment of postage and postal fees. A commission of 1- 1/2 per cent is permitted on the value of franks used.
2. x x x x x x x x x
x x x x x x x x x
(10)The licence is granted to the following conditions.
(xv) In the event of a breach of any condition of the licence, the licence will be forthwith cancelled by the head of the Postal Circle who will not be responsible for any loss which the licensee incurs thereby. Any sum that may be due to the licensee on account of postage advanced will, however, be refunded to him and any sum that may be due to the Department on account of postage will be recovered from him.”
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25. Clause 34 of the said Guide stipulates cancellation of a
license in the event of a breach of any prescribed condition, as
quoted hereunder:-
“34. In the event of breach of any of the prescribed conditions the license will be forthwith cancelled by the licensing authority who will not be responsible for any loss which the licensee may incur thereby. Any sum that be due to the licensee on account of postage advance will, however, be refunded to him and any sum that may be due to the Department on account of postage will be recovered from him.”
26. In this case, it has not been alleged by the Postal
Authority that the Company has breached any of the conditions
of license. In the absence of any such allegation relating to a
breach, the provisions of Clause 11(10) (xv) or Clause 34 of the
Post Office Guide are not attracted.
27. The applicability of Clause 34 is conditions precedent such
as (a) breach of any of the conditions of license to use the
franking machine (b) cancellation of the license to use the
franking machine (c) a sum due to the department on account
of postage. Such conditions have not been fulfilled in this case
nor any averment has been made and no such stand has been
taken by the Postal Authority. Therefore, Clause 11(10)(xv) or
Clause 34 is not applicable in the present case. The Division
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Bench of the High Court erred in holding that the provisions of
Clause 11(10) (xv) and Clause 34 are attracted in the present
case.
28. Section 11 of the Act, 1898 stipulates “liability for
payment of postage” and reads as under:-
“11. Liability for payment of postage. (1) The addressee of a postal article on which postage or any other sum chargeable under this Act is due shall be bound to pay the postage or sum so chargeable on his accepting delivery of the postal article, unless he forthwith returns it unopened:
Provided that, if any such postal article appears to the satisfaction of the Post Master General to have been maliciously sent for the purpose of annoying the addressee, he may remit the postage.
(2) If any postal article on which postage or any other sum chargeable under this act is due, is refused or returned as aforesaid, or if the addressee is dead or cannot be found, then the sender shall be bound to pay the postage or sum due thereon under this Act.”
29. Section 12 of the said Act, 1898 empowers the Postal
Authority to recover the postage and other sums due, in
respect of postal articles which reads as under:-
“12. Recovery of postage and other sums due in respect of postal articles. If
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any person refuses to pay any postage or other sum due from him under this Act in respect of any postal article, the sum so due may, on application made by an officer of the Post Officer authorised in this behalf by the written order of the Post Master General, be recovered for the use of the Post Office from the person so refusing, as if it were a fine imposed under this Act, by any Magistrate having jurisdiction where that person may for the time being be resident, and the Post Master General may further direct that any other postal article, not being on (Government) Service, addressed to that person shall be withheld from him until the sum so due is paid or recovered as aforesaid.”
30. Thus from Section 11 it is clear that the ‘addressee’ will
be liable to pay the deficit postal charges, if any, once the
addressee accepts the postal article or opens it. On the other
hand, the ‘sender’ will be liable to be charged for the deficit
postage, if it is detected at the time of postage or if the
addressee refuse or return the postage or if the addressee is
dead or cannot be found. If such amount is found due from the
sender, the Postal Authority is empowered to recover the sum
dues from the sender under Section 12 of the Act.
31. It is not the case of the Postal Authority that any of the
postage has been refused or returned by any of the addressee
or any addressee is dead or could not be found. In absence of
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any such allegation no charge can be made from the sender-
company under Section 11 and the Company cannot be made
liable to pay the postage or sum due thereon for franking Rs.1/-
per bill for postage and for that there was no occasion for the
authority to exercise power under Section 12 to recover such
due from the sender- company.
32. Admittedly, the Director of Postal Services by his letter
dated 29.5.1997 informed the Company that as per the
revision of postal tariff w.e.f. 1.6.1997, the electricity bills can
be posted by paying Rs.1/- w.e.f. 1.6.1997, whether the post
sent either as ‘Book’ or ‘Pattern’ or ‘Sample Packet’. The said
letter reads as follows:-
“DEPARTMENT OF POST, INDIA
OFFICE OF THE CHIEF POST MASTER GENERAL, W.B. CIRCLE, YOGAYOG BHAWAN,
CALCUTTA – 700 012 To
The Deputy Manager(Com) C.E.S.C. House, Chowrighee Square Calcutta 700 001
No. Tech/Z27/9/90 Dated the
29.5.1997
SUB: Revision of Tariffs in respect of certain Inland Postal Services with effect from 01.6.1997.
REF: Your letter No. Nil dated 28.9.1997
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Sir, As per revised Postal Tariff w.e.f.
01.6.1997 charges for Book, pattern and sample packets for first 50 Gms or fraction thereof is Re.1/. For every additional 50 Gms or fraction thereof in excess of 50 Gms. is Rs.2/. Monthly consumption bill, if it is posted as Book, pattern and sample packets the revised Postal Tariffs w.e.f. 01.6.1997, as mentioned above, will be applicable.
Thanking you,
Yours faithfully
Sd/
(MRS. A. GHOSH) Director of
Postal Services Calcutta
Region/Cal12”
In view of the letter dated 29.5.1997, the
Company charged Rs. 1/ per Bill for the period from
1.6.1997 till by letter dated 29.10.1998, the
Company was informed of cancellation of such letter
as evident and quoted hereunder:
“DEPARTMENT OF POST, INDIA
OFFICE OF THE CHIEF POST MASTER GENERAL, W.B. CIRCLE, YOGAYOG BHAWAN,
CALCUTTA – 700 012
From O/O the Chief P.M.G. To The Deputy Manager
West Bengal Circle (Commercial) , Yogayog Bhawan Victoria
House Calcutta 700 012 Chowrighee
Square
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Calcutta 700 001
No. Tech/Z27/9/90 Dated at Calcutta 700012 the 29.10.1998
Subject
Sir,
I am directed to inform you that this office earlier letter of even no. dtd. 29.5.97 is hereby treated as cancelled. Monthly consumption bill is not under the category of Book Post/Book Packets as per this office rule. This type of bill can be posted affixing the postage stamp as applicable on the letter mail with immediate effect.
Yours
faithfully
Sd/
(S.C. Sahu) A.D.P.S.
(Technical) For Chief Postmaster
General, Cal12”
33. Thus it is apparent that due to a wrong
intimation given by the Postal Authority, the Company
affixed the postal stamp of Rs.1/ per bill,
treating it as ‘book post’ and the staff of the
Postal Department without any objection cleared and
delivered to the respective addressees.
34. Clause 30(iv) of Post Office Guide reminds the
office of the Postal Authority to check the bundles
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to ensure proper check of franking articles and reads
as under:
“30. The following procedure must be insisted upon and should be strictly endorsed in all the offices: (iv) Office which accepts the posting should check the bundles to see if various articles have been franked for correct postage and also the total value of the articles tallies with the details given in the dispatch slip and that entries in col.1 to 3 of the Franking Machines register of posting have correctly been made. A separate dispatch slip should be there for articles franked with different machines. He will then put his initials, date and date stamp in the Franking Machine Register of postings and return the same to the licensee or his agent.”
35. Though under Clause 30(iv) the office which
accepts the posting is required to check the bundles
franked for correct postage and also to tally the
total value of the articles, before dispatch of the
article, there is failure on the part of the office
of the Postal Authority as noticed by the Division
Bench of the High Court and for that the sender
company cannot be made liable.
36. The Postal Authority mislead the sender company
which caused charging of lesser amount for the bills
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is evident from the letters written by the Director,
as quoted in the preceding paragraphs. The failure
on the part of the Postal Authority to ensure correct
postage as per Clause 30(iv) is also not in dispute.
The mistake having been committed by the Postal
Authority and there being failure on the part of
office of the Postal Authority to check the postal
articles and postage for recovering the amount from
the addressee, it is not open for the Postal
Authority to pass on such liability on the sender
company or to recover the same from the Company.
The demand notice being not proper was rightly held
to be illegal by the learned Single Judge. The
question thus raised in this case is answered in
negative and against the respondents.
37. In the result, the appeals are allowed. The
demand notice and the order passed by the Division
Bench of the High Court is set aside; the last
portion of the direction given by the learned Single
Judge authorizing the Postal Authority to decide the
issue afresh and allowing them to retain the amount
of Rs. 50 lakhs till such decision is also set aside.
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The respondents are directed to refund the amount of
Rs.50 lakhs deposited by the Company pursuant to the
interim order passed by the High Court along with 6%
interest within three months from today. There will
be no order as to costs.
……………………………………………….J. ( R.M. LODHA )
……………………………………………….J. ( SUDHANSU JYOTI MUKHOPADHAYA)
NEW DELHI, MAY 11, 2012